Privacy Policy
Last Updated: July 16, 2026
1. Introduction
Cohesive Confidence, LLC (“Cohesive Confidence, LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be disclosed, and the choices available to you.
This Privacy Policy applies when you:
Visit cohesiveconfidence.com.
Submit a website form.
Schedule a consultation or appointment.
Purchase or participate in our services.
Register for an event or workshop.
Join our email list.
Opt in to receive SMS communications.
Communicate with Cohesive Confidence, LLC.
2. What Information Is Collected
We may collect the following categories of information.
Personal and Contact Information
We may collect information that you voluntarily provide, including:
First and last name.
Email address.
Mobile or telephone number.
Mailing address.
Business or company name.
Website or social media information.
Appointment preferences.
Information submitted through forms, questionnaires, surveys, or messages.
Service and Appointment Information
When you request or purchase services, we may collect information related to:
Consultations and appointments.
Coaching programs.
Brand strategy services.
Color-analysis services.
Copywriting services.
Events and workshops.
Digital products and resources.
Service preferences and business goals.
Photographs, documents, or materials you voluntarily provide.
Payment Information
Payments may be processed through third-party payment processors.
We may receive transaction records, billing status, purchase details, and limited payment information. We generally do not directly store complete credit- or debit-card information.
SMS and Communication Information
When you opt in to receive SMS communications, we may collect and maintain:
Your mobile phone number.
The date and time you provided consent.
The form, page, or method used to provide consent.
Your SMS communication preferences.
Messages sent to and received from you.
HELP requests.
STOP requests and other opt-out activity.
Records showing when consent was granted or withdrawn.
Website and Device Information
When you use our website, we may automatically collect:
IP address.
Browser type.
Device type.
Operating system.
Referring website.
Pages viewed.
Links clicked.
Time spent on the website.
General geographic location.
Cookie identifiers.
Website interaction and analytics information.
3. How Data Is Used
We may use the information we collect to:
Provide requested products and services.
Schedule and manage consultations or appointments.
Send appointment confirmations and reminders.
Respond to questions and customer-support requests.
Deliver coaching, brand strategy, color analysis, copywriting, workshops, events, and digital resources.
Process purchases and maintain transaction records.
Send SMS communications when you have expressly opted in.
Send newsletters and email communications.
Provide service announcements and important account updates.
Send educational content and occasional promotional messages.
Personalize your website and client experience.
Improve our website, services, programs, and marketing.
Maintain records of consent and communication preferences.
Detect fraud, abuse, security incidents, or unlawful activity.
Protect our legal rights and enforce our agreements.
Comply with applicable legal, accounting, regulatory, and reporting requirements.
4. SMS Opt-In Details
You may opt in to the Cohesive Confidence, LLC SMS Program by entering your mobile phone number and selecting an optional SMS consent checkbox on one of our website forms or through another clearly disclosed consent process.
By opting in, you consent to receive SMS messages from Cohesive Confidence, LLC.
SMS messages may include:
Appointment confirmations.
Appointment reminders.
Consultation follow-ups.
Responses to your questions.
Customer-care communications.
Service-related notifications.
Program and event updates.
Educational information.
Occasional marketing or promotional offers.
Consent to receive SMS messages is not a condition of purchasing any product or service.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance or contact us at 866-644-1947 or [email protected].
5. SMS Opt-In Data and No-Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may provide information to subcontractors or service providers that support essential business operations, such as customer service, appointment scheduling, website hosting, communication delivery, or technical support.
However, text-messaging originator opt-in information and SMS consent records will not be shared with any third party for its own marketing or promotional purposes.
Your mobile phone number, SMS consent, and SMS opt-in information will only be used to provide the communications you authorized and to operate and support the Cohesive Confidence, LLC SMS Program.
6. Cookies and Tracking Information
We may use cookies, pixels, analytics tools, and similar technologies to:
Operate the website.
Remember visitor preferences.
Understand how visitors use the website.
Measure website traffic and performance.
Improve website functionality.
Evaluate marketing and conversion activity.
You may disable or restrict cookies through your browser settings or through any cookie-preference tool available on the website.
Disabling cookies may affect certain website features.
7. How Information May Be Disclosed
We may provide information to trusted service providers that perform services on our behalf, including:
Website hosting.
Customer relationship management.
Email delivery.
SMS delivery.
Appointment scheduling.
Payment processing.
Analytics.
Customer support.
Professional, administrative, or technical services.
These providers may only use information as necessary to perform services for Cohesive Confidence, LLC.
We may also disclose information when reasonably necessary to:
Comply with applicable law.
Respond to a subpoena, court order, or lawful government request.
Protect our legal rights, property, safety, or security.
Prevent fraud, misuse, or unlawful activity.
Protect our customers, website visitors, or the public.
Enforce our agreements and policies.
SMS opt-in information and consent will not be provided to another organization for that organization’s marketing or promotional purposes.
8. Data Security Practices
We use reasonable administrative, technical, and physical security practices designed to protect personal information from:
Unauthorized access.
Unauthorized disclosure.
Loss.
Misuse.
Alteration.
Destruction.
These practices may include restricted account access, password protections, secure technology providers, access controls, employee or contractor confidentiality requirements, and monitoring of systems used to maintain personal information.
However, no website, electronic transmission, storage platform, or security system can be guaranteed to be completely secure. We cannot guarantee absolute security.
9. User Rights and Choices
Depending on applicable law, you may have the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Update your contact information.
Request deletion of certain personal information.
Withdraw communication consent.
Opt out of marketing emails.
Opt out of SMS communications.
Ask questions about how your information is used.
Request information about certain disclosures.
To submit a privacy request, contact [email protected].
We may need to verify your identity before completing a request.
Certain information may be retained when reasonably necessary to:
Complete a transaction.
Provide requested services.
Maintain required business records.
Comply with legal obligations.
Prevent fraud or abuse.
Resolve disputes.
Enforce an agreement.
Establish, exercise, or defend legal rights.
SMS Unsubscribe Rights
You may unsubscribe from SMS messages at any time by replying STOP.
After submitting a STOP request, you may receive one final message confirming that you have been unsubscribed. You will not receive additional SMS messages unless you expressly opt in again.
Email Unsubscribe Rights
You may unsubscribe from marketing emails by selecting the unsubscribe link contained in the email.
We may continue sending non-promotional communications related to purchases, appointments, services, transactions, customer-support requests, or legal notices.
10. Data Retention
We retain information for as long as reasonably necessary to:
Provide requested services.
Maintain business and client records.
Document consent.
Manage communication preferences.
Complete transactions.
Resolve disputes.
Comply with legal obligations.
Protect our legal rights.
Retention periods may vary depending on the type of information and the reason it was collected.
11. Third-Party Websites
Our website may contain links to websites, platforms, or resources operated by other organizations.
We are not responsible for the privacy, security, availability, accuracy, or content of third-party websites.
Your use of a third-party website is governed by that organization’s own privacy policy and terms.
12. Age Restriction and Children’s Privacy
Our SMS program is intended only for individuals who are at least 18 years old.
Individuals under 18 may not independently opt in to the Cohesive Confidence, LLC SMS Program or purchase our services without the involvement and authorization of a parent or legal guardian.
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact us if you believe a child has submitted personal information without appropriate authorization.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, practices, technology, or legal requirements.
Changes will be posted on this page with a revised “Last Updated” date.
14. Contact Information
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
Cohesive Confidence, LLC
Colleyville, Texas 76034
United States
Phone: 866-644-1947
Email: [email protected]
Website: cohesiveconfidence.com